Welcome to the Shri Thulasi Enterprises online shopping site. By accessing and using this website, you agree to comply with and be bound by the following terms and conditions of use. Please read these terms carefully before using our services.

1. General

• This website is operated by Shri Thulasi Enterprises (hereinafter referred to as “we,” “us,” or “our”). The specific legal entity will need to be identified here.
• These terms and conditions govern your use of this website and your purchase of industrial tools, bearings, agricultural products, and related items from us.
• We reserve the right to modify these terms and conditions at any time without prior notice. Your continued use of the website following any such changes constitutes your agreement to the revised terms.
• You must be of legal age to enter into a binding contract in your jurisdiction to use this website and purchase products.

2. Products and Pricing

• We offer a range of industrial tools, bearings (including but not limited to those potentially under the Tata Bearings brand), agricultural products (potentially including those under the Tata Agrico brand), and related items.
• All product descriptions, images, specifications, and prices displayed on this website are subject to change without notice.
• We strive to ensure the accuracy of all information, but errors may occur. In the event of an error in pricing or product information, we reserve the right to refuse or cancel any orders placed for that product at the incorrect price.
• Product availability is not guaranteed and may change without notice. Given the nature of industrial supplies, lead times may apply to certain items.

3. Ordering and Payment

• By placing an order through our website, you are making an offer to purchase the selected products under these terms and conditions.
• We may accept or reject your order at our discretion, especially for bulk orders or items with limited availability. An order is considered accepted when we dispatch the products to you or send you a confirmation email.
• All payments must be made through the payment methods specified on our website. This may include online payment gateways, bank transfers, or other agreed-upon methods, especially for business-to-business transactions.
• You agree to provide accurate and complete payment information. For certain payment methods, additional verification may be required.
• Prices displayed on the website are exclusive of GST unless stated otherwise. Applicable GST will be calculated and added to your order total. Shipping costs, insurance (if applicable), and any other charges will be added to your order total. You are responsible for any other taxes or duties applicable in your location.

4. Shipping and Delivery

• We will make reasonable efforts to arrange shipment of the products within the timeframe specified for the product or as communicated to you. However, delivery times may vary depending on product availability, your location, and other logistical factors, especially for heavy or specialized industrial goods.
• Risk of loss and damage to the products passes to you upon our handover to the carrier. You are responsible for inspecting the shipment upon arrival and noting any damage on the delivery receipt.
• Shipping costs will be calculated based on the weight, dimensions, and destination of your order.
• Please refer to our Shipping Policy (which should be a separate, more detailed document) for more information on shipping charges, delivery areas, procedures for handling damaged goods, and insurance options. Given the nature of industrial supplies, specific terms regarding unloading and acceptance of goods at your premises may apply.

5. User Accounts (If Applicable)

• You may be required to create an account to access certain features of our website or to place orders. If so, you are responsible for maintaining the confidentiality of your account information, including your username and password.
• You agree to accept responsibility for all activities that occur under your account.
• You must provide accurate and up-to-date information when creating your account, especially if you are a business customer.

6. Intellectual Property

• All content on this website, including but not limited to text, images, logos, trademarks (including brand names like Tata Bearings and Tata Agrico, if used with permission), and software, is the property of Shri Thulasi Enterprises or its licensors and is protected by copyright, trademark, and other intellectual property laws.
• You may not use, reproduce, distribute, or modify any content from this website without our prior written consent. This includes the use of brand names and product images.

7. Limitation of Liability

• To the fullest extent permitted by applicable law, Shri Thulasi Enterprises shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of this website or the products purchased from us. This includes, but is not limited to, loss of profits, business interruption, or data loss.
• Our total liability to you for any claim arising out of or in connection with these terms and conditions or your use of the website shall not exceed the total amount paid by you for the products in the relevant order.
• We make no warranties or representations, express or implied, regarding the suitability, reliability, availability, timeliness, and accuracy of the information, products, services, and related graphics contained on the website for any purpose. To the maximum extent permitted by applicable law, all such terms, conditions, warranties, undertakings, and representations are excluded.

8. Governing Law and Jurisdiction

• These terms and conditions shall be governed by and construed in accordance with the laws of India, without regard to its conflict of law principles.